The data controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is:
Karcoma-Armaturen GmbH
Stuttgarter Str. 51, 71069 Sindelfingen
Email: info [at] karcoma.com
Your Rights as a Data Subject
You may exercise the following rights at any time by contacting our Data Protection Officer using the contact information provided:
- Information about the data we have stored about you and how it is processed (Art. 15 GDPR),
- Rectification of inaccurate personal data (Art. 16 of the GDPR),
- Deletion of your data stored by us (Art. 17 GDPR),
- Restriction of data processing, provided that we are not yet permitted to delete your data due to legal obligations (Art. 18 GDPR),
- Objection to the processing of your data by us (Art. 21 GDPR) and
- Data portability, provided that you have consented to the processing of your data or have entered into a contract with us (Art. 20 GDPR).
If you have given us your consent, you may revoke it at any time with future effect.
You may file a complaint with a supervisory authority at any time, such as the competent supervisory authority in the federal state where you reside or the authority responsible for us as the data controller.
In Baden-Württemberg:
The State Commissioner for Data Protection and
Freedom of Information in Baden-Württemberg
Königstrasse 10 a
70173 Stuttgart
Email: poststelle@lfdi.bwl.de
A list of regulatory authorities (for the private sector) with their addresses can be found at: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.
Cookies
Like many other websites, we also use so-called “cookies.” Cookies are small text files that are stored on your device (laptop, tablet, smartphone, etc.) when you visit our website.
You can delete individual cookies or all cookies. You will also find information and instructions on how to delete these cookies or block them from being stored in the first place. Depending on your browser provider, you can find the necessary information at the following links:
- Mozilla Firefox: https://support.mozilla.org/de/kb/cookies-loeschen-daten-von-websites-entfernen
- Internet Explorer: https://support.microsoft.com/de-de/help/17442/windows-internet-explorer-delete-manage-cookies
- Google Chrome: https://support.google.com/accounts/answer/61416?hl=de
- Opera: http://www.opera.com/de/help
- Safari: https://support.apple.com/kb/PH17191?locale=de_DE&viewlocale=de_DE
Storage period and cookies used:
If you allow us to use cookies through your browser settings or by giving your consent, the following cookies may be used on our websites:
6 weeks
Technically necessary cookies
Nature and Purpose of the Processing:
We use cookies to make our website more user-friendly. Some elements of our website require that the browser used to access the site can be identified even after changing pages.
The purpose of using technically necessary cookies is to make it easier for users to use websites. Some features of our website cannot be provided without the use of cookies. For these features, it is necessary for the browser to be recognized even after the user navigates to another page.
We need cookies for the following applications:
Legal Basis and Legitimate Interest:
Data processing is carried out in accordance with Article 6(1)(f) of the GDPR based on our legitimate interest in ensuring that our website is user-friendly.
Recipient:
The recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Provision required or mandatory:
The provision of the aforementioned personal data is not required by law or by contract. However, without this data, we cannot guarantee the service or the proper functioning of our website. In addition, certain features and services may not be available or may be limited.
Objection
Please read the information below regarding your right to object under Article 21 of the GDPR.
Registration on our website
Nature and Purpose of the Processing:
To register on our website, we require some personal information, which is submitted to us via a form.
The following additional data is collected at the time of registration:
none
Your registration is required to access certain content and services on our website.
Legal basis:
The data entered during registration is processed on the basis of the user’s consent (Art. 6(1)(a) of the GDPR).
Recipient:
The recipients of the data may include technical service providers who act as data processors for the operation and maintenance of our website.
Retention period:
In this context, data is processed only as long as the relevant consent has been given.
Provision required or mandatory:
The provision of your personal data is voluntary and based solely on your consent. Without your personal data, we cannot grant you access to the content we offer.
Contact Form
Nature and Purpose of the Processing:
The information you provide will be stored for the purpose of communicating with you individually. To do this, you must provide a valid email address and your name. This information is used to identify your inquiry and respond to it. Providing additional information is optional.
Legal basis:
The data entered into the contact form is processed on the basis of a legitimate interest (Art. 6(1)(f) of the GDPR).
By providing this contact form, we aim to make it easy for you to get in touch with us. The information you provide will be stored for the purpose of processing your inquiry and for any follow-up questions.
If you contact us to request a quote, the data you enter in the contact form will be processed for the purpose of taking steps prior to entering into a contract (Art. 6(1)(b) GDPR).
Recipient:
The recipients of the data may be data processors.
Transfer to a third country:
The collected data may be transferred to the following third countries:
No
The following data protection guarantees are in place:
Retention period:
Data will be deleted no later than 6 months after the request has been processed.
If a contractual relationship is established, we are subject to the statutory retention periods under the German Commercial Code (HGB) and will delete your data once these periods have expired.
Provision required or mandatory:
Providing your personal information is voluntary. However, we can only process your request if you provide us with your name, email address, and the reason for your request.
Use of Google Analytics
If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter: “Google”). Google Analytics uses so-called “cookies,” which are text files stored on your computer that enable an analysis of your use of the website. The information generated by the cookie regarding your use of this website is generally transmitted to a Google server in the United States and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be truncated by Google beforehand within member states of the European Union or in other signatory states to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address transmitted to a Google server in the United States and truncated there. The IP address transmitted by your browser as part of Google Analytics is not merged with other Google data.
For more information on the Terms of Use and Privacy Policy, please visit https://www.google.com/analytics/terms/de.html and https://policies.google.com/?hl=de.
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide the website operator with other services related to website and Internet usage.
The data we send that is linked to cookies, user identifiers (e.g., user ID), or advertising IDs is automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.
Withdrawal of Consent:
You can disable Google Analytics tracking on our website by clicking this link. This will install an opt-out cookie on your device. This will prevent Google Analytics from collecting data for this website and this browser in the future, as long as the cookie remains installed in your browser.
You can also prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all the features of this website to their full extent.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address), as well as from processing this data, by downloading and installing the browser plugin available at the following link: Browser Add-On to Disable Google Analytics.
Use of Google Maps
We use Google Maps on this website. Google Maps is operated by Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (hereinafter “Google”). This allows us to display interactive maps directly on the website and enables you to conveniently use the map feature.
For more information about Google’s data processing, please refer to Google’s Privacy Policy: https://policies.google.com/privacy. There, you can also change your personal privacy settings in the Privacy Center.
You can find detailed instructions on managing your personal data in connection with Google products here: https://www.dataliberation.org
When you visit the website, Google receives information indicating that you have accessed the relevant page of our website. This occurs regardless of whether you are logged in to a Google account or do not have a Google account. If you are logged in to Google, your data will be directly associated with your account.
If you do not want this data to be associated with your Google profile, you must log out of Google before clicking the button. Google stores your data as usage profiles and uses them for advertising, market research, and/or to tailor its websites to your needs. Such analysis is carried out in particular (even for users who are not logged in) to deliver targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles; to exercise this right, you must contact Google.
Withdrawal of Consent:
The provider currently does not offer a simple way to opt out or block data transmission. If you wish to prevent tracking of your activities on our website, please use the Cookie Consent Tool to revoke your consent for the relevant cookie category or for all cookies and data transfers that are not technically necessary. In this case, however, you may not be able to use our website at all or only to a limited extent.
Matomo / Piwik Analytics
This website uses the open-source web analytics service Matomo, formerly known as Piwik. Matomo uses so-called “cookies.” These are text files that are stored on your computer and enable an analysis of your use of the website. To this end, the information generated by the cookie regarding your use of this website is stored on our server. The IP address is anonymized before storage.
The information generated by the cookie regarding the use of this website is not disclosed to third parties. You can prevent cookies from being stored by adjusting your browser settings accordingly; however, please note that in this case, you may not be able to use all features of this website to their full extent.
If you do not consent to the storage and use of your data, you can disable it here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from collecting usage data. If you delete your cookies, the Piwik opt-out cookie will also be deleted. You will need to reactivate the opt-out setting the next time you visit our site.
SSL Encryption
To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g., SSL) via HTTPS.
Use of an AI-powered voice assistant to answer incoming calls
We use the IONOS AI Phone Assistant to automatically process phone inquiries. It processes call content on our behalf to record, forward, or respond to your request. This process utilizes automatic speech recognition (speech-to-text), semantic analysis (natural language processing), and, where applicable, text generation (text-to-speech).
Call content may be recorded, transcribed, or documented. This will only occur if you were informed of this at the beginning of the call and choose to continue the conversation. You may end the call at any time to prevent such processing.
In particular, we process your statements during the conversation, technical connection data (date, time, duration), and, where applicable, voluntarily provided personal information such as your name or phone number. We also process interaction data, such as information related to the conduct of the conversation or in the event of disconnections.
The legal bases are Article 6(1)(b) of the GDPR (for the initiation or performance of a contract) and Article 6(1)(f) of the GDPR (legitimate interest in efficient and scalable communication).
We use subcontractors for technical implementation, particularly for hosting, speech recognition, and semantic analysis. In this context, personal data may also be transferred to the United States by the subcontractor. In principle, this is done on the basis of an adequacy decision pursuant to Article 45 of the GDPR, as the service providers are certified under the EU-U.S. Data Privacy Framework. In the absence of such a decision, the transfer is based on standard contractual clauses pursuant to Article 46(2)(c) of the GDPR and supplementary safeguards. The requirements of Article 44 of the GDPR are complied with.
Pseudonymized data may be used for training purposes to improve natural language processing. This makes it impossible or significantly more difficult to trace the data back to specific individuals. No automated decision-making within the meaning of Article 22 of the GDPR takes place.
The data is stored only for as long as is necessary for the purposes stated. Afterward, the data is automatically deleted or anonymized.
Information regarding your right to object under Article 21 of the GDPR
Right to object on a case-by-case basis
You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(f) of the GDPR (data processing based on a balancing of interests); this also applies to profiling based on this provision within the meaning of Article 4(4) of the GDPR.
If you object, we will no longer process your personal data unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.
Recipient of an objection
Karcoma-Armaturen GmbH
info [at] karcoma.com
Changes to Our Privacy Policy
We reserve the right to amend this Privacy Policy to ensure that it always complies with current legal requirements or to reflect changes to our services in the Privacy Policy, such as when introducing new services. The new Privacy Policy will then apply to your next visit.
Questions for the Data Protection Officer
If you have any questions about data protection, please send us an email or contact the person responsible for data protection in our organization directly:
Kurt Ebert
Graf-Eberhard Str. 1
71229 Leonberg
Email: kurt.ebert [at] ebert-partner.de
